FAQ

• How do I place an order? (4 simple steps)

1. click "Add to cart" on product
2. take screenshot
3. click on the "Place order here" button which will take you to our instagram
4. send the screenshot and we will provide payment methods we accept

• What if i do not have instagram

at the cart section we provide our email where  you can shoot us a email following up with your order and we will reach out to you shortly after

• What payment methods do you accept?

We accept Venmo, Zelle or cash if in person.

• What is your return policy?

There are only returns if we are in the wrong 

• How long is shipping

usually a 1-2 weeks depending on the drop (premade or preorder)

• How can we trust Marteli

We have a customers highlight on our instagram page showing our costumers recieving their products